Step 1 - Contact Us
This is the most important steps for our clients. You will not get help if you don't ask for it. Initially, we will have our clients fill out our case request form. This form consists of a series of questions that we will use to gather information and also get a sense of urgency and seriousness from the clients. The first stages of our research will also begin here.
Step 2 - Initial Personal Contact and Interview
After reviewing the case request form, one of our HiGH memebers will contact the client. At this phase, more questions will be asked regarding the location that the activity is taking place and the people who reside or are employeed at the location. We will also be able to present any questions we have in regards to the case request form. The important part of this step is being able to talk to the client face to face or over the telephone. This will help us get a feel for the clients credibility, and begin to build trust between the clients and HiGH. From here, if the client is found to be credible and sincere with their request for help, the case will be brought before the Lead Investigators. If the case is accepted, a date will be set up for our investigation and the case will be brought before the whole HiGH team.
Step 3 - Location Walkthrough/Interviews
During the location walkthrough, the investigator(s) will ask the client to point out the areas that activity takes place and what type of activity goes on there. Anything that could provide a conventional explanation for the activity will be noted. We want to rule out any ordinary causes for activity before looking for a paranormal explanation. The investigator(s) will also take some still pictures and bases readings with some of the equipment. After the walkthrough is completed the investigator(s) may need to ask the client a few more questions that will help make the investigation run a lot more efficeintly and smoothly. If there are any other key witness, the client should have them present also.
Step 4 - The Investigation
This is it...this is what we live for. Please keep in mind that our investigations take place between 10:00pm to 2:00am. This is the best time for us. Usually, during this time, everyone is asleep, lights, electronics, and appliances are turned off, and all is quiet. We start of by setting up the base location and placing our night vision cameras at the predetermined locations. Next, the whole team will be briefed on what each member will be responsible for. Specific details will be withheld to add more credibility towards an investigators findings, if any. From here, teams consisting of two people each will take turns gathering readings, taking pictures, shooting video, and trying to witness activity. (See our equipment page to see what we use througout the investigation). One team will always remain at the base to monitor all activity on the DVR's monitor. The investigation will end when the Lead Investigators feel enough evidence has been collected.
Step 5 - Reviewing the Evidence
For us, this step is just a exciting as the investigation. Every shred of evidence is looked over. We will review every minute of footage from our video cameras and DVR system, listen to every minute of audio on the voice recorders, examine every still photograph, and look over all notes that were taken during the investigation. All investigators will also share any personal experiences from the investigation and try to callaborate them with the rest of the evidence found. A four hour investigation often takes twice the amount of time to review. We will usually tell the client to give us about a week to review the evidence for as I mentioned on our homepage, we do have jobs and families. After the review, we will conduct more research into the property and land if need be. From here, the lead investigators will come to the conclusion that the place is either haunted, exihibits paranormal activity, or has no activity at all.
Step 6 - Revealing the Findings
After the review, the Lead Investigator(s) will reveal all findings, if any, to the client. Any questions or concerns by either the Client or Investigators will be addressed here. Remember, the final conclusion will be presented without any bias and will be based on physical evidence collected. Personal experiences, though exciting to hear, holds no ground in the Paranormal community. This is where our job ends. We will offer any advice that we can to the client and thry to lead them in the right direction for any further help, but again, we are not exorcists or priests. If we find that the investigation is inconclusive, but does show signs of activity, either party can requested for a continuation. Though our part is done, we will always be accessible to our clients to answer questions or lend support in any way we can.
I hope this has helped you to understand what we do and why we do it. If you need help, or have any questions please feel free to contact us.